{"id":737,"date":"2018-08-27T06:44:53","date_gmt":"2018-08-27T06:44:53","guid":{"rendered":"http:\/\/refundacijaavionskekarte.eu\/?page_id=737"},"modified":"2018-08-27T10:19:22","modified_gmt":"2018-08-27T10:19:22","slug":"prtljaga-vam-je-izgubljena-ostecena-ili-nije-stigla-na-vrijeme","status":"publish","type":"page","link":"https:\/\/refundacijaavionskekarte.eu\/hr\/kada-imate-pravo-na-naknadu\/prtljaga-vam-je-izgubljena-ostecena-ili-nije-stigla-na-vrijeme\/","title":{"rendered":"Prtljaga vam je izgubljena, o\u0161te\u0107ena ili nije stigla na vrijeme"},"content":{"rendered":"<blockquote>\n<h5><span style=\"font-size: 12pt;\"><strong>Va\u0161a prtljaga je o\u0161tec\u0301ena prilikom dolaska zrakoplova? <\/strong><\/span><\/h5>\n<\/blockquote>\n<h5><\/h5>\n<h5><span style=\"font-size: 12pt;\"><strong>Imate pravo na naknadu od pribli\u017eno \u20ac 1.250 ako je va\u0161a prtljaga o\u0161tec\u0301ena. <\/strong><\/span><\/h5>\n<h5><span style=\"font-size: 12pt;\">Ispunite PIR obrazac (Putnikovu prijavu nepravilnosti sa prtljagom) koji mo\u017eete dobiti na \u0161alteru lokalne zra<\/span><span style=\"font-size: 12pt;\">\u010dne luke kod\u00a0<\/span><span style=\"font-size: 12pt;\">\u201cSlu\u017ebe za usluge s prtljagom\/Izgubljeni i na\u0111eni prtljag\u201d i po\u0161aljite ga pismom ili e-mailom u roku od 7 dana od primitka prtljage na adresu avioprijevoznika. Imajte kopije zahtjeva za sebe, dok se slu\u010daj ne rije\u0161i.<\/span><\/h5>\n<h5><span style=\"font-size: 12pt;\">Ako je \u0161teta uzrokovana neispravno\u0161\u0107u same prtljage, nemate pravo na naknadu.<\/span><\/h5>\n<p>&nbsp;<\/p>\n<h5><\/h5>\n<p>&nbsp;<\/p>\n<blockquote>\n<h5><span style=\"font-size: 12pt;\"><strong>Prtljaga vam nije stigla ili je izgubljena za vrijeme putovanja?<\/strong><\/span><\/h5>\n<\/blockquote>\n<p>&nbsp;<\/p>\n<h5><span style=\"font-size: 12pt;\">Ukoliko po dolasku otkrijete da va\u0161 prtljag nedostaje, <strong>potrebno je da u\u00a0<\/strong><\/span><span style=\"font-size: 12pt;\">lokalne zra<\/span><span style=\"font-size: 12pt;\">\u010dnoj luci<\/span><span style=\"font-size: 12pt;\"><strong>\u00a0odete do &#8220;Slu\u017ebe za Usluge sa prtljagom\/Izgubljeni i na\u0111eni prtljag&#8221;, gdje \u0107ete popuniti Putnikovu prijavu nepravilnosti s prtljagom (PIR).<\/strong> Dobit \u0107ete primjerak popunjene prijave koji treba da sa\u010duvate sve dok vam prtljag ne bude vra\u0107en, odnosno dok va\u0161 zahtjev ne bude rije\u0161en.<\/span><\/h5>\n<h5><span style=\"font-size: 12pt;\">Tijekom tog vremena,\u00a0<\/span><span style=\"font-size: 12pt;\">zra<\/span><span style=\"font-size: 12pt;\">\u010dna luka\u00a0<\/span><span style=\"font-size: 12pt;\">u kojoj ste podnijeli prijavu bit \u0107e odgovorna za lociranje i za sve nove informacije koje se ti\u010du va\u0161e prtljage.<\/span><\/h5>\n<h5><\/h5>\n<h5><\/h5>\n<h5><span style=\"font-size: 12pt;\">U slu\u010daju ka\u0161njenja prtljage, <strong>imate pravo na naknadu za kupnju potrebnih sredstava za osobnu higijenu i odje\u0107u<\/strong>. Avioprijevoznik je du\u017ean nadoknaditi vam razumne tro\u0161kove s prilo\u017eenim ra\u010dunima, kopijom PIR obrasca i propratnog pisma ili e-maila koji \u0107ete poslati na adresu avioprijevoznika.<\/span><\/h5>\n<h5><\/h5>\n<h5><span style=\"font-size: 12pt;\"><strong>Ako je va\u0161a prtljaga izgubljena, imate pravo na naknadu od pribli\u017eno \u20ac 1.250. <\/strong><\/span><\/h5>\n<h5><span style=\"font-size: 12pt;\"><strong>Ako va\u0161a prtljaga nije pronadjena u roku od 21 dana<\/strong> od dolaska zrakoplova ili vam avioprijevoznik potvrdi da je prtljaga izgubljena, treba\u00a0<strong>u roku od 7 dana poslati \u017ealbu<\/strong> uz prilo\u017een PIR obrazac po\u0161tom ili e-mailom na adresu avioprijevoznika.<\/span><\/h5>\n<h5><\/h5>\n<h5><\/h5>\n<p>&nbsp;<\/p>\n<blockquote>\n<h5><span style=\"font-size: 12pt;\"><strong>Nemate pravo na naknadu ako se avioprijevoznik mo\u017ee pozvati na vi\u0161u silu.<\/strong><\/span><\/h5>\n<\/blockquote>\n<h5><\/h5>\n<h5><\/h5>\n","protected":false},"excerpt":{"rendered":"<p>Va\u0161a prtljaga je o\u0161tec\u0301ena prilikom dolaska zrakoplova? Imate pravo na naknadu od pribli\u017eno \u20ac 1.250 ako je va\u0161a prtljaga o\u0161tec\u0301ena. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":690,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-737","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Prtljaga vam je izgubljena, o\u0161te\u0107ena ili nije stigla na vrijeme &#187; Refundacija Avionske Karte<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/refundacijaavionskekarte.eu\/hr\/kada-imate-pravo-na-naknadu\/prtljaga-vam-je-izgubljena-ostecena-ili-nije-stigla-na-vrijeme\/\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Prtljaga vam je izgubljena, o\u0161te\u0107ena ili nije stigla na vrijeme &#187; Refundacija Avionske Karte\" \/>\n<meta property=\"og:description\" content=\"Va\u0161a prtljaga je o\u0161tec\u0301ena prilikom dolaska zrakoplova? 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Ispunite PIR obrazac (Putnikovu prijavu nepravilnosti sa prtljagom) koji mo\u017eete dobiti na \u0161alteru lokalne aerodromske \u201cSlu\u017ebe za usluge sa prtljagom\/Izgubljeni i na\u0111eni prtljag\u201d i po\u0161aljite ga pismom ili e-mailom u\u2026","rel":"","context":"Srodne objave","block_context":{"text":"Srodne objave","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":740,"url":"https:\/\/refundacijaavionskekarte.eu\/sl\/kada-imate-pravo-na-nadoknadu\/prtljag-vam-je-izgubljen-ostecen-ili-nije-stigao-na-vreme-sl\/","url_meta":{"origin":737,"position":3},"title":"Prtljag vam je izgubljen, o\u0161te\u0107en ili nije stigao na vreme sl","author":"admin","date":"27 kolovoza, 2018","format":false,"excerpt":"Va\u0161 prtljag je o\u0161tec\u0301en prilikom dolaska aviona? Imate pravo na nadoknadu od pribli\u017eno \u20ac 1.250 ako je va\u0161 prtljag o\u0161tec\u0301en. Ispunite PIR obrazac (Putnikovu prijavu nepravilnosti sa prtljagom) koji mo\u017eete dobiti na \u0161alteru lokalne aerodromske \u201cSlu\u017ebe za usluge sa prtljagom\/Izgubljeni i na\u0111eni prtljag\u201d i po\u0161aljite ga pismom ili e-mailom u\u2026","rel":"","context":"Srodne objave","block_context":{"text":"Srodne objave","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":696,"url":"https:\/\/refundacijaavionskekarte.eu\/hr\/kada-imate-pravo-na-naknadu\/kasnjenje-aviona-naknada\/","url_meta":{"origin":737,"position":4},"title":"Let vam je kasnio","author":"admin","date":"27 kolovoza, 2018","format":false,"excerpt":"\u00a0 Ako va\u0161 let kasni u polasku, imate pravo na skrb, na povrat novca i na povratni let, ovisno\u00a0o trajanju ka\u0161njenja i du\u017eini leta. Ako ste na kona\u010dno odredi\u0161te stigli s vi\u0161e od tri sata zaka\u0161njenja, imate pravo na naknadu, osim ako je ka\u0161njenje prouzrokovano\u00a0izvanrednim okolnostima. \u00a0 \u00a0 \u2022 Ako\u2026","rel":"","context":"Srodne objave","block_context":{"text":"Srodne objave","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":891,"url":"https:\/\/refundacijaavionskekarte.eu\/hr\/","url_meta":{"origin":737,"position":5},"title":"Po\u010detna","author":"Sasha Nikolic","date":"24 o\u017eujka, 2017","format":false,"excerpt":"Let vam je kasnio, otkazan ili vam je uskra\u0107en ukrcaj? Provjerite status leta i saznajte mo\u017ee li va\u0161 slu\u010daj biti osnova za naknadu do \u20ac600 po putniku. Provjerite status leta Unesite broj leta i datum putovanja. Provjera je brza, besplatna i bez obveza. Broj leta Datum leta Provjeri status leta\u2026","rel":"","context":"Srodne objave","block_context":{"text":"Srodne objave","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/refundacijaavionskekarte.eu\/hr\/wp-json\/wp\/v2\/pages\/737","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/refundacijaavionskekarte.eu\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/refundacijaavionskekarte.eu\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/refundacijaavionskekarte.eu\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/refundacijaavionskekarte.eu\/hr\/wp-json\/wp\/v2\/comments?post=737"}],"version-history":[{"count":7,"href":"https:\/\/refundacijaavionskekarte.eu\/hr\/wp-json\/wp\/v2\/pages\/737\/revisions"}],"predecessor-version":[{"id":820,"href":"https:\/\/refundacijaavionskekarte.eu\/hr\/wp-json\/wp\/v2\/pages\/737\/revisions\/820"}],"up":[{"embeddable":true,"href":"https:\/\/refundacijaavionskekarte.eu\/hr\/wp-json\/wp\/v2\/pages\/690"}],"wp:attachment":[{"href":"https:\/\/refundacijaavionskekarte.eu\/hr\/wp-json\/wp\/v2\/media?parent=737"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}